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Lehigh Hanson Sales Support Representative in Tempe, Arizona

AutoReqId: 12081BR

Line Of Business: Concrete

Department: Sales

Primary Location: Tempe-AZ

Job Posting:

The Role and the Company

Lehigh Hanson is North America’s leading supplier of cement, aggregates, ready mix concrete, and asphalt. We have hundreds of plants and thousands of employees working across the United States and Canada. We are also part of Heidelberg Cement Group, one of the world’s largest building materials companies.

The Sales Support Representative role is based in Tempe, AZ and reports directly to the Sales Manager.

Reporting to the Sales Manager, this position is responsible for receiving, processing, and sales purchase orders, as well as manages pricing administration.

What you’ll get to do

Dispatch support: Assisting concrete order takers and dispatchers with day to day issues with quotes, projects, customers, mixes, etc. Answer dispatch phone calls when needed and call volume is high. Request information from sales when needed.

Sales support: Assist sales with any quotes or projects they need entered into software order management system, any issues with orders for both asphalt and concrete. Request info from dispatch when needed.

Previous day order review/billing: Review all orders from the previous day and correct or requesting information from sales for orders in question. Once all orders are correct, bill all orders for the previous days.

Invoice corrections: Receive and correct any invoices that are incorrect. Review and request information needed for corrections.

Sales rep: manage a small group of customers. Bid work, handle issues, and maintain relationships with customers.

Essential Experience and Skills

Excellent customer relations and communication skills

Strong computer skills and ability to learn multiple software applications

Problem solver with an aptitude for focusing on customer requirements

Team player with Total Quality commitment

Proficiency in Microsoft Outlook, Excel, and various CRM applications

Ability to work efficiently and effectively under time constraints and scheduling pressures

Strong organizational skills

What we have to offer

Competitive base salary

Highly competitive benefits programs

401k retirement savings plan with an automatic company contribution as well as matching contributions

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Employer Statement: Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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