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Lehigh Hanson Dispatcher in Nedrow, New York

AutoReqId: 12804BR

Line Of Business: RMC (Ready-Mix Concrete)

Department: Distribution

Primary Location: Nedrow-NY

Job Posting:

The Role and the Company

Lehigh Hanson is North America’s leading supplier of cement, aggregates, ready mix concrete, and asphalt. We have hundreds of plants and thousands of employees working across the United States and Canada. We are also part of Heidelberg Cement Group, one of the world’s largest building materials companies.

The Dispatcher role is based in Nedrow, NY and reports directly to the Dispatch Manager.

What you’ll get to do

  • Day-to-day dispatching of up to 45 ready mix trucks from 9 concrete plants

  • Ensure quality product and timely deliveries to our customers with while focusing upon the company’s financial and productivity objectives

  • Assist in responding to sales and customer requests, while enhancing customer satisfactionand public relations while fulfilling duties of the job

  • Assist in implementing the company’s value-added product strategy

  • Provide on-job customer support and directing of drivers, as well as miscellaneous projects and assignments

Essential Experience and Skills

  • Highly computer literate, proficient with MS Office, databases, and Kronos Timekeeper

  • Experience in resolving problems and dealing with difficult situations

  • Excellent written and verbal communication skills

  • Demonstrated ability to be self-directed, with minimal supervision

  • Track record of continuous improvement

  • Punctuality, attendance, and dependability is absolutely essential in this role, with the ability and motivation to work some Saturdays

Preferred Experience and Skills

  • Associated degree or greater education

  • Sales or customer focused experience

  • Ready Mix concrete businessor related industry experience a big plus

  • Knowledge of Command Data System, Trimble, and Tracer Net Truck Tracking not required, but very helpful

Work Environment

  • Role operates primarily a professional office environment, but requires conducting business at manufacturing locations and job sites where the conditions include moving mechanical equipment, inclement weather, heat, humidity, and elevated noise levels

What we have to offer

  • Competitive base salary and participation in our annual incentive plan

  • Highly competitive benefits programs

  • 401k retirement savings plan with an automatic company contribution as well as matching contributions

Lehigh Hanson is a drug free workplace.

External candidates must be able to work in the USA without sponsorship.

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Employer Statement: Equal Opportunity Employer - Minority / Female / Veteran / Disabled

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