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Lehigh Hanson Inside Sales Representative in Edmonton, Alberta

AutoReqId: 12857BR

Line Of Business: Cement Sales

Department: Sales

Primary Location: Edmonton-AB

Job Posting:

Lehigh Hanson is North America’s leading supplier of cement, aggregates, ready mix concrete, and asphalt. We have hundreds of plants and thousands of employees working across the United States and Canada. We are also part of Heidelberg Cement Group, one of the world’s largest building materials companies

Reporting to the Customer Service Manager this position will be responsible receiving and processing of cement and fly ash sales orders. This opportunity is perfect for the sales professional who is looking to grow their career with an industry leader. While focusing on growing existing and prospective customers to increase market share and improving profit margins, you will begin your career with a proven leader in the cement and construction materials industry.

What you'll get to do

  • Leads the order process assuring accurate, courteous, and timely scheduling and data input of customer phone, online, and email orders.

  • Work with carriers to schedule and dispatch delivery to customers on an on time basis.

  • Ensure all incidents or issues regarding quality, customer complaints or delivery are entered into database.

  • Prioritize customer needs to provide superior customer service and support.

  • Develop and maintain customer relationships.

  • Work closely with sales department in identifying customer needs and wants.

Essential Experience and Skills

  • Minimum high school diploma. Preference will be given to candidates whom possess a post-secondary education

  • Previous administration or inside sales experience an asset

  • Excellent customer relations and communication skills

  • Problem solver with an aptitude for focusing on customer requirements

  • Working knowledge of Microsoft Office products.

  • Ability to work independently as required and under time and scheduling pressures

  • Knowledge of the trucking industry

  • Strong organizational skill

  • Shift work, rotating 12 hour shifts

Preferred Experience and Skills

  • CDM Order Management experience is an asset

Work Environment

This position is primarily located indoors but requires conducting business in conditions that may include inclement weather, heat, humidity, elevated noise levels, dusty environment and moving mechanical equipment

Our pre-employment process includes: reference checks, a medical including drug & alcohol testing, and a criminal record check.

What we have to offer

  • Competitive base salary and participation in our annual incentive plan

  • Highly competitive benefits programs

  • Retirement savings plan with an automatic company contribution as well as matching contributions

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