Lehigh Hanson Technical Service (Inside Sales) Representative in Calgary, Alberta
Line Of Business: Pipe
Primary Location: Calgary-AB
Inland Pipe, a division of Lehigh Hanson Materials Limited, is seeking a qualified Technical Service Representative. This position will reside in Calgary, Alberta within the Pipe Region. The Technical Service Representative will report to the Customer Service Manager, Canada Region Pipe. The key targets for this role are:
· Elevation of the level of customer service in Pipe
· Ensuring timely and accurate complete of takeoffs for projects and quotations
· Working directly with sales groups to address project or quote related issues and customer specific requirements
· Working on projects and quotations from across Western Canada
· Recognizing and communicating opportunities to offer value added products and services during the takeoff process
· Working as part of a team to improve work flow and overall Titan performance
Lehigh Hanson is one of the largest construction materials companies in North America with more than 550 active operations in the U.S. and Canada. Our core activities include the production and distribution of cement and aggregates, the two essential raw materials in concrete. Lehigh Hanson companies also produce ready-mixed concrete, asphalt and other concrete products. Lehigh Hanson is part of the Heidelberg Cement Group, the global market leader in aggregates with leading positions in cement, concrete and other downstream activities. Following the acquisition of Italcementi, the Company employs some 63,000 people at more than 3,000 locations in around 60 countries.
· ESSENTIAL RESPONSIBILITIES and TASKS
Perform detailed takeoffs and create shop drawings of all pre cast drainage materials from plans for incoming projects
Perform detailed takeoffs and prepare quote packages for distribution by Sales group
Create AutoCAD drawings for items requiring specialized design or dimension information
Working closely with Sales group to ensure orders and quotes are accurate, complete and up to date
Working towards team KPI goals
Develop working knowledge of municipal specifications from across Western Canada
Ensure assigned work is completed in a timely and accurate manner
Ensure status of projects and quotes is updated frequently
Execute the sales strategy and deliver on the regional sales goals and objectives
Ensure titan ERP system is updated as needed to ensure accuracy of work
Technology diploma in civil engineering with some related experience or equivalent experience with strong technical aptitude
Working level knowledge with concrete pipe products including field applications and design requirements
Working knowledge of governing design and construction specifications
Strong computer skills -Titan ERP experience is preferred. Experience in AutoCAD and other design aids
Excellent communication, teamwork, decision making, and interpersonal skills
Problem solver with an aptitude for focusing on customer requirements
Ability to work well under time and scheduling pressures
BENEFITS & COMPENSATION
At Lehigh Hanson, we believe our employees play a key role in the company’s success and future growth. Lehigh Hanson’s comprehensive package of compensation and benefit programs reflect this belief. We strive to develop competitive pay programs that will attract, motivate, retain and reward employees.
Applicants must be currently authorized to work in Canada on a full-time basis.
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